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Sie wollen auf dem Laufenden bleiben über die Entwicklung des barrierefreien Internets? Dann abonnieren Sie unseren Newsletter.
Webseiten im Test
Barrierefrei, Barrierefreundlich oder gar massive Mauern? Regelmäßig neue Seiten im Test. Lesen Sie mehr .
Barrierefreies Internet in Großbritannien
Es trennt uns mehr als nur der Ärmelkanal. Die Briten sind uns Meilen voraus, denn Gleichberechtigung im Internet gehört dort zum täglichen Leben. Mehr dazu...
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Hauptinhalt
Banken im Onlinetest
8 Großbanken wurden auf barrierefreie Webumsetzung getestet. Bankpräsenzen sind für viele Menschen nicht lesbar.
Banken im Onlinetest
17. Juli 2006 19:09 Uhr | Web ohne Grenzen e.V.
Bergisch Gladbach - Web ohne Grenzen e. V. testete die Internetpräsenz von 8 Großbanken auf Barrierefreiheit. In dem eigens entwickelten Quickcheck kommen unter anderem Kriterien wie Navigation ohne Maus, Funktion ohne Javascript, Lesefähigkeit für Farbenblinde auf den Prüfstand. Das Ergebnis war ernüchternd. 3 Banken erhielten die Note mangelhaft. Nur 2 Bankauftritte wurden mit der Note gut bewertet.
Millionen Internetnutzer mit körperlichen Problemen oder Leseschwächen können die Webseiten nicht richtig nutzen. Aktuelle Bankangebote bleiben verborgen, Dienstleistungen können nicht abgerufen werden.
Klaus U. Walth, Präsident des Verbandes, konfrontierte einen Teil der Verantwortlichen mit den Ergebnissen. Die Reaktionen waren sehr unterschiedlich. Den meisten Bankern war nicht bewusst, dass für potentielle und bestehende Kunden die Online-Pforten der Bankportale verriegelt sind. Besserung wurde gelobt. Web ohne Grenzen e. V. wird die Ergebnisse überprüfen.
Erschreckend, wie sorglos die Gilde der Banker mit ihren Kunden, deren Wünschen und Möglichkeiten zur Nutzung von Internetangeboten umgeht. Unwissenheit rund um das Thema Barrierefreiheit im Internet zeigte sich in fast allen Gesprächen. Intensive Aufklärungsarbeit ist gefragt.
Erstaunlich, dass die Banken immer mehr Personal für Beratung abbauen, es auf der anderen Seite jedoch nicht gelingt, optimierte Onlineangebote zu präsentieren. Die Positivbeispiele Kreissparkasse Köln und Commerzbank zeigen, wie es auch funktionieren kann.
Abrufbar ist die komplette Studie unter www.webohnegrenzen.de
Presse-Kontakt:
Web ohne Grenzen e.V.
Klaus U. Walth
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51427 Bergisch Gladbach
Telefon: 0 22 04 - 30 888 290
Telefax: 0 22 04 - 30 888 292
E-Mail: k.walth@webohnegrenzen.de
www.webohnegrenzen.de
Pressemitteilung als PDF 
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